By: NerdsToGo Chicago Downtown
CHICAGO, IL – NerdsToGo Chicago Downtown, a leading provider of technology solutions for small businesses and residential customers, has been honored with the prestigious Franchise Business Review (FBR) Rockstar Award. This national recognition highlights top-performing franchise locations across the country, based on independent franchisee satisfaction, operational excellence, and consistent market impact.
Located in the heart of Chicago’s iconic Magnificent Mile, NerdsToGo Chicago Downtown is owned and operated by Paul Ongioni, a local entrepreneur whose leadership, vision, and dedication to exceptional customer service have made the location a standout not only in Illinois but within the entire NerdsToGo network. Since its inception, the location has rapidly become known for its personalized tech support, fast response times, and its ability to solve complex IT challenges for both residential and business clients.
“Receiving this award is a true honor and a testament to our dedicated team and loyal clients,” said Paul Ongioni, Owner of NerdsToGo Chicago Downtown. “It validates our mission to deliver outstanding tech support that’s not only fast and reliable but deeply rooted in trust and community service. We’re excited to keep raising the bar while deepening our engagement in the local Chicago area.”
The FBR Rockstar Award is based on direct and confidential feedback from franchise owners across a range of categories including customer satisfaction, franchise support, local community involvement, and revenue performance. NerdsToGo Chicago Downtown excelled in each of these areas, earning high scores for its innovation, growth, and client relationships.
This recognition not only celebrates the outstanding work of the Chicago Downtown team but also reinforces the NerdsToGo brand’s position as a leader in the tech services industry. The award further enhances the franchise’s credibility and strengthens customer confidence, especially among businesses seeking a trusted IT partner to support their daily operations and long-term goals.
As a forward-thinking IT service provider, NerdsToGo Chicago Downtown is also helping clients embrace emerging technologies. From deploying AI-powered business tools to implementing secure cloud solutions and offering proactive cybersecurity services, the team is committed to helping small businesses and households stay protected, efficient, and competitive in an increasingly digital world.
In recent months, the Chicago Downtown location has expanded its services to include IT consulting, network security audits, data recovery, and smart home installations, further cementing its role as a full-service technology partner. The team continues to innovate while maintaining its signature white-glove customer experience.
“While we celebrate nationally, it’s the local impact that matters most,” said Bill Daragan, Owner and CEO at Techy. “We’re proud to highlight Paul’s leadership and the exceptional work being done in Chicago. This is exactly the kind of success story we want to amplify across our brand.”
In the coming weeks, local media outreach will highlight the franchise’s contributions to small business development, tech education initiatives, and its growing partnerships with nonprofits and community organizations throughout the region.
About NerdsToGo
NerdsToGo, a Techy-owned company, provides fast, reliable, and white-glove on-site and remote tech support for small businesses and residential customers. NerdsToGo is committed to solving IT problems, empowering businesses, and helping customers stay connected in a rapidly evolving digital world.
Media Contact:
Paul Ongioni
NerdsToGo Chicago Downtown
